Updated: March 25, 2023
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by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

My laptop camera is not working

Hello, thank you for using Howly.
Could you please tell me when and how did the problem occur?

Customer Replay

I didnt use camera before

I see
What troubleshooting have you done so far?

Customer Replay

And will need it for tomorrow
I checked camera settings, privicy settings
everything is ok

You didn't check if it is working before, right?

Customer Replay

checked features
yes, didnt use it before

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Got it, could you please tell me the model of your laptop?

Customer Replay

asus zenbook 14


Thank you for the photo!
So, you have Windows 10, right?

Customer Replay

Visitor uploaded: Screenshot_3.png
Type: image/png
Size: 23121
Visitor uploaded: Screenshot_4.png
Type: image/png
Size: 60311

Please check whether there is a Camera hotkey on your keyboard of the laptop.

Customer Replay

I guess its f10

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Yes, usually, it is

Customer Replay

God damn it
its work now!

I see
So that was a problem

Customer Replay

Thank you very much!
Have a great day!

You're very welcome!
Do you have any additional questions I can help you with?

Customer Replay

No more questions sir

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Got it
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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