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My laptop camera is not working
Hello, thank you for using Howly.
Could you please tell me when and how did the problem occur?
Today
I didnt use camera before
I see
What troubleshooting have you done so far?
And will need it for tomorrow
So
I checked camera settings, privicy settings
everything is ok
You didn't check if it is working before, right?
checked features
yes, didnt use it before
Got it, could you please tell me the model of your laptop?
asus zenbook 14
Thank you for the photo!
So, you have Windows 10, right?
yes
Visitor uploaded: Screenshot_3.png
Type: image/png
Size: 23121
Visitor uploaded: Screenshot_4.png
Type: image/png
Size: 60311
Please check whether there is a Camera hotkey on your keyboard of the laptop.
yes
I guess its f10
Yes, usually, it is
God damn it
its work now!
I see
So that was a problem
Thank you very much!
Have a great day!
You're very welcome!
Do you have any additional questions I can help you with?
No more questions sir
Got it
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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