Hello, thank you for using Howly.
Please tell me, are you trying to establish a wireless connection with your MB5020?
Please tell me, are you trying to establish a wireless connection with your MB5020?
Customer Reply
Yes
Good, at what stage of the connection do you have a problem?
Customer Reply
I am unable to find the printer from my laptop. Not sure how to add the printer to my wi-fi
I want to print securely.
I want to print securely.
Got it
Please tell me, have you installed drivers for your printer on your computer?
Please tell me, have you installed drivers for your printer on your computer?
Customer Reply
Not for a long time. I tried to do it a year ago and was unable to.
Got it
1. Press the HOME button on the printer.
2. Flick the screen left or right, then tap the [WLAN] -> Tap [Wireless LAN setup]
After that, please tell me what you see on the display
1. Press the HOME button on the printer.
2. Flick the screen left or right, then tap the [WLAN] -> Tap [Wireless LAN setup]
After that, please tell me what you see on the display
Customer Reply
To start setup tap start set up on the device
Can you see To other connection methods?
Customer Reply
there is an option to other connection methods
Please tap on that
Customer Reply
okay
Then Standard setup
Customer Reply
okay
I see my wifi
I see my wifi
Please tap on it
Customer Reply
now it is asking for 8-64 passphrase
is that our password?
is that our password?
You need to enter the wifi password
Customer Reply
okay it trying to connect to the access point
failed
check that the select access point is correct
failed
check that the select access point is correct
Click OK and try to enter the password again, make sure you entered it correctly.
Customer Reply
connected! I had to redo the password
Great! Now check if your computer can see your printer
Customer Reply
I found it and have installed the printer
Great! Please try printing something
Customer Reply
okay
It worked! Thank you so much. I so appreciate your help. Thanks again
It worked! Thank you so much. I so appreciate your help. Thanks again
I'm so glad I could help!
I am so pleased to see your issue got resolved!
I am so pleased to see your issue got resolved!
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