Updated: March 22, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

My canon printer has an C000 error code

Hello, thank you for using Howly.
When did the problem occur?

Customer Replay

I had it for about a week, but now trying to resolve it

Okay. What is the exact model of your Canon printer?

Customer Replay

Cannon MX922


Got it. Just a little question, have you done any troubleshooting yet, *****?

Customer Replay

yes, I have turned it off, unplugged it, and turned it back on, and pulled the back off the printer, but didn't find any paper in the unit

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Got it
Okay, *****, so your error can be caused by 3 reasons:
Packing material isn't fully removed.
An ink tank isn't seated properly.
There is an obstruction in the paper feed path.
I'd really appreciate if you will check if ink tank is seated properly now

Customer Replay

I pushed in an ink tank and now it looks like it is trying to copy an item and I don's see the error

Great! Give it a try to print anything, *****

Customer Replay

ok, thanks. it's printing

Great news!
Do you have any additional question I can help you with?

Customer Replay

no that's it

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Alright! That was a pleasure to talk with you!
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If you have any additional questions, don't hesitate to contact us anytime.

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