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I have a new HP printer that we just changed the ink cartruges in, at the same time, we moved the printer from one room to another room, but did not move the router
Hello, thank you for using Howly.
Did you try to restart printer and device, which one work with?
Yes
Printer doesn't connect to Wi-Fi Router or it doesn't see signal at all?
Correct
Does the printer see the signal of Wi-Fi router?
How do I know? The blue light is flashing.
Do your printer has the touchscreen?
No
Can you please provide your printer model?
HP All-in-one Desk Jet Model 4100
To connect your HP printer to a Wi-Fi network please do the following:
- Place the printer near the Wi-Fi router.
- Put the printer in WPS connection mode.
Press and hold the Wireless button for five seconds or until the wireless light starts to flash. - Within two minutes, press and hold the WPS button on the router until the connection process begins.
- Wait for the Wireless light or bar on the printer to stop flashing. The printer is now connected to the network.
We did not do #3 so we will do that again. Give us a fvew minutes. Stay in chat.
Of course!
Success@ We moved our printer back close to rerouter and we now hav e a steady blue light.
Nice to hear that!
Thank you so much,
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
You too!
Have a good day!
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