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*****
Nice to meet you, *****!
What troubleshooting have you done with your Canon printer so far?
it will only print copy
none
Understood.
i have printed initial from my phone and computer
Could you tell me please, did it work fine before?
yes but only once
I understood. That's weird. Because the orange light on B means that the ink has run out.
In this case, need to replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the printer's Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink-out condition.
Ive changed the ink and light went out. thanks for youyr help.
Great work!
Is there anything else I can do for you today?
no thanks. Im well pleased.
I am so pleased to see your issue got resolved!
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