Created: November 16, 2022

Why has my Galaxy A11 stopped going to landscape mode when turned?

Now I get a little rectangle that I have to hit and that only works occasionally. Why does this phone become totally useless on about a weekly basis. It is normally very slow but on those occasions it is ridiculous, and the battery runs down in no time.
Last Edit: November 16, 2022
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Nice to meet you, *****!
Do you mean that screen rotation stopped working on your Galaxy A11?
Customer Reply
Yes
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
1)Swipe down on the Status bar (at the top) twice to expand the quick settings menu.
The image below is an example.

2)Tap 'Auto rotate' or 'Portrait' to toggle it on/off
Customer Reply
I don't see that option.
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Swipe down on the Status bar twice please
Customer Reply
Ok i found it
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Okay, toggle it on, so it will rotate the screen when you turn the phone
Customer Reply
Thanks, what about my second question?
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
May I please ask you to repeat it?
Customer Reply
Why does this phone become totally useless on about a weekly basis. It is normally very slow but on those occasions it is ridiculous, and the battery runs down in no time.
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
How long ago did you buy it?
Customer Reply
I don't remember, maybe 4 years ago
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
It might be battery issue. It gets less effective as time passes.
However, could you please go to Settings>'About phone' or similar tab>and check how much space you have in phone's memory?
Customer Reply
This phone is slower than my wife's phone that is at least 6 years older.
1.4gb of 2gb
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Do you have only 2 gigabytes of memory?
Customer Reply
Yes
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
I see
SAMSUNG GALAXY A11 use 2 GB or 3 GB RAM. 2 GB actually is limited for multitasking. Usually the slow performance happen because of too much applications running in the background like chatting, social media, games and some other more. They will standby in the background to wait data update and wait some command.
Customer Reply
So what can I do to mitigate the problem?
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
I'm not sure that you can really do something effective, since it's a technical limitation of the device. Just try to not open many processes all at once
Customer Reply
I always keep to 1 or 2 things at a time.
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
I understand, *****.
Customer Reply
Are there some Apps that I should eliminate?
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
It will help you to gain some more space in the storage, however mostly storage is affected by social media apps cache.
Customer Reply
What is that, and where would I find it, I don't use Facebook, or anything like it.
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
If you do not use such social media, then I assume it's just a limitations of this phone model
You can try restarting your phone, so that temporary files and cache gets deleted, yet it won't help in a long term.
Customer Reply
Ok thanks
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
You can uninstall all not use applications. You can try to find from menu Setting > Apps, and choose not active applications, then choose Uninstall
Customer Reply
I'll give it a try.
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Okay. Is there anything else I could do for you?
Customer Reply
Goodbye
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
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