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  4. Motorola
  5. Doesn't turn on
Updated: March 21, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues
Verified Expert in:
Smartphones, Android apps, iOS apps issues, iPad apps issues

Moto G power (2021) suddenly went dead

What can I do?
author
Judi Perez

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author
Judi Perez

Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

It is my wife’s phone and it suddenly went dead. Won’t do anything, just remains black.

author
Judi Perez

What troubleshooting have you done so far?

Customer Replay

I don’t know what to do.

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author
Judi Perez

Okay, have you tried charging the device?

Customer Replay

yes.

author
Judi Perez

Hold the Power button for about 20-30 seconds. Let me know if the screen lights up.

Customer Replay

That seems to have fixed it. Thanks.

author
Judi Perez

I am so pleased to see your issue got resolved!

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