Updated: March 21, 2023
Was it helpful?
by Judi Perez
Tech Expert & Writer
589 resolved issues

Moto G power (2021) suddenly went dead

What can I do?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

It is my wife’s phone and it suddenly went dead. Won’t do anything, just remains black.

What troubleshooting have you done so far?

Customer Replay

I don’t know what to do.

banner 3

Okay, have you tried charging the device?

Customer Replay


Hold the Power button for about 20-30 seconds. Let me know if the screen lights up.

Customer Replay

That seems to have fixed it. Thanks.

I am so pleased to see your issue got resolved!

banner 6
Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Android problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info