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I can't send a photo via text message Galaxy A01
Short summary:
- Check Power Data Saving Mode: Go to Settings > Device Maintenance > Battery. If the Data Saving Mode is enabled, turn it off.
- Power off your device completely, then power it back on.
- Check Mobile Data Settings: Go to Settings > Data Usage and make sure mobile data is enabled and there is no data limit blocking you.
- Enable Auto Retrieve for Multimedia Messages: Go to Settings > Apps > Messages > Settings > More Settings > Multimedia messages > Auto retrieve. Make sure it is enabled.
Hello, thank you for using Howly. I’ll be happy to help you out! Please describe your request with as many details as possible for me to get the whole picture of the situation.
I am unable to send share photos to my contacts via a text message
Do you mean that you are unable to send it via SMS or via messengers/social media?
Yes
SMS
Thank you for the clarification.
- The first thing you need to do if you can’t send or receive picture messages on your Samsung device is to check if the Power Data Saving Mode is on.
- Head to Settings > Device Maintenance > Battery.
- If the Data Saving Mode is enabled, turn it off.
Please let me know the result.
It's off
Good.
Power off your device completely, then power it back on.
I tried to send again and the only contact that comes up is me
Did you manage to reload your device?
yes
Thank you.
In this case, Go to Settings > Data Usage and make sure mobile data is checked ☑ and there is no data limit blocking you.
Note: You NEED a data connection on your Samsung smartphone to be able to send or receive picture messages ok that's good
Did you manage to solve your problem?
No
Got it.
Make sure that Auto retrieve option is enabled.
Go to Settings > Apps > Messages > Settings > More Settings > Multimedia messages > Auto retrieve.
Then try to send yourself a picture message to check if you are already able to send and receive MMS.
OK It's working now
Your problem is solved?
Yes, thanks
Very good!
Is there anything else I can do for you today?
I don't think so.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Comments
- Sophia RodriguezInvalid DateTimelessTiger, Have you checked your network connection? Sometimes a weak signal can cause issues with sending photos.
