Created: January 23, 2023

My iPhone 7+ has stopped ringing for incoming calls

Last Edit: January 24, 2023
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Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
My iPhone 7+ has stopped ringing for incoming calls, and I have not been able to correct in Setting.iphone 7 plus
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Okay, got you.
What troubleshooting have you done so far?
Customer Reply
Please walk me through your suggestions
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Is your Ring/Silent switch flipped to silent?
Could you check it, please?
Customer Reply
No. Switch on left is not red
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Okay, got you.
Allow me a moment, please!
Customer Reply
Ok
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Thank you!
Have you tried to turn the ringer volume all the way up?
Customer Reply
Yes. Just checked it again
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Got it, thank you! Could you please check if the "Do Not Disturb" mode is off?
Customer Reply
Where is it
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
To turn off "Do Not Disturb" mode, please follow these steps:
1. Swipe up from below the bottom of the screen.
2. Tap the Do Not Disturb or Focus icon.
3. You'll know Do Not Disturb, or your Focus, is off when the icon is no longer illuminated.
Please do this and tell me how it goes :)
Customer Reply
Problem solved. Thanks
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Anytime :)
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No thank you
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
Thanks again

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