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My iPhone 7+ has stopped ringing for incoming calls
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
My iPhone 7+ has stopped ringing for incoming calls, and I have not been able to correct in Setting.
Okay, got you.
What troubleshooting have you done so far?
Please walk me through your suggestions
Is your Ring/Silent switch flipped to silent?
Could you check it, please?
No. Switch on left is not red
Okay, got you.
Allow me a moment, please!
Ok
Thank you!
Have you tried to turn the ringer volume all the way up?
Yes. Just checked it again
Got it, thank you! Could you please check if the "Do Not Disturb" mode is off?
Where is it
To turn off "Do Not Disturb" mode, please follow these steps:
- Swipe up from below the bottom of the screen.
- Tap the Do Not Disturb or Focus icon.
- You'll know Do Not Disturb, or your Focus, is off when the icon is no longer illuminated.
Please do this and tell me how it goes :)
Problem solved. Thanks
Anytime :)
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank you
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Thanks again
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