Updated: March 16, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

WHEN L TRY TO PRINT A PICTURE FROM MY COMPUTER, IT'S COMING OUT THE WRONG COLOR AND HAS VERTICAL WHITE LINES ON OT

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Can you please specify both the brand and the model of your printer?

Customer Replay

EPSON ET4700

image


Thank you!
Did you check the ink level?

Customer Replay

YES, THEY ARE FULL

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Noted.
Let's run a power cleaning:

  1. Press and hold the power button and the helpbutton at the same time until you see the Power
    Cleaning screen.
  2. Follow the instructions on the LCD screen to run the Power Cleaning.
  3. When the Power Cleaning is finished, run a nozzle check.
Customer Replay

SAYS IT TAKES 7 MINUTES TO RUN CHECK

Noted.
Keep me posted, please.

Customer Replay

OK

Thank you!

Customer Replay

IT'S ABOUT 1/2 DONE

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Great!
How it's going?

Customer Replay

ALMOST DONE

Customer Replay

SEEMS TO HAVE QUIT

Is it finished?

Customer Replay

IT'S

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Try to print something, please.

Customer Replay

SAYS PRINT QUALITY WILL IMPROVE AFTER 12 HOURS

Noted.
Can you print something now, please?

Customer Replay

THAT DID IT, THANK YOU

Great!
I am so pleased to see your issue got resolved!

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