Unable to print and message is telling me to remove and reiinstall cartridge making sure it is inserted correctly
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Please, follow the instruction below:
You have to reset the printer to recover from printer errors or failures.
- If your printer has a rechargeable battery, remove it.
- With the printer turned on, disconnect the power cord from the printer
- Unplug the power cord from the power source.
- Wait 60 seconds.
- Reconnect the power cord to a wall outlet and to the printer.
NOTE: HP recommends plugging the printer directly into a wall outlet.
Turn on the printer to complete the reset.
Thank you. I followed your instructions, and it appears to have worked.
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
I don't think so. Thank you again.
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