Updated: May 18, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
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Smartphones, Tablets, Gadgets

Trying to set up my Canon Maxify printer MB 7100 error code is coming up

I turemed it off and restarted but that didn’t work

Short summary:

  1. Power off the printer.
  2. Open the front cover and check for obstructions.
  3. Remove any paper jams or foreign objects.
  4. Close the front cover.
  5. Open the rear cover and check for obstructions.
  6. Clear any paper jams or obstructions.
  7. Close the rear cover.
  8. Power on the printer.
  9. Test the printer by loading a blank paper and printing a document.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What's the error code?

Customer Replay

MB2720 printer

image

7100 support code 7100

I see First, please power off the printer.

Customer Replay

Done

banner 3

Thank you Then please open the front cover and check for obstructions in the paper path Don't touch the clear film (A) or the white belt (B)

image

Customer Replay

Empty and clear

Customer Replay

Is the only plug a power plug?

Make sure that the obstructions are not under the print head holder. If they are, move the holder to the right or left edge, depending on which edge makes it easier to remove the object. When you move the print head holder, press either the right side or the left side of the print head holder with your fingertips and slide the print head holder slowly to the right edge or the left edge.

image

Customer Replay

Done

banner 6

If any paper is found, hold it with your hands and slowly pull it out so that it will not tear.

image

Make sure that all paper pieces or other obstructions have been removed before closing the front cover

Customer Replay

No paper

Top answer

Okay Open the rear cover and check for paper or other obstructions in the paper path. Rotate the printer so that the rear side of the printer faces toward you.

image


If the protective material for the rear cover remains attached, remove it.

image

Customer Replay

I just pulled out an orange stopper. I’ll try to start it up again lol oops

Please open the rear cover

image

Slide the rear cover to the left then open it. Please let me know when you're done

Customer Replay

Yep paper jam! Thank you

banner 9

Okay, now we see what's the problem! Pull out the paper slowly.

image

Customer Replay

Where does blank paper go for printing?

It loads in to a cassette in the front

Customer Replay

Got it
it’s setting up now thank you

Thank you as well *****! ☺️
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no and again Thank you

I am so pleased to see your issue got resolved!

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Comments

3 comments
MysticEcho
Invalid Date
I must admit, I'm pretty disappointed with how this setup process is going...
Caleb Anderson
Invalid Date
I'm getting really fed up with this error code on my canon printer
Ocean
Invalid Date
Hey, I have a quick question about that error code.

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