Updated: June 19, 2023
Was it helpful?
by Daniel Moore
Tech Expert & Writer
1184 resolved issues

Trying to install Hp 2722e printer but not printing anything

Short summary:

  1. Open the HP Smart app and run the Diagnose & Fix tool.
  2. Follow any instructions provided if any issues are found.
  3. Check the cable connections between the printer and the computer.
  4. Ensure the printer is turned on.
  5. Try printing again.

Hello, thank you for using Howly.
May I ask you if your HP printer is brand new?


Customer Replay


Have you already tried any ways to resolve the issue?

Customer Replay


Tell me, please, do you see any error messages while trying to print?

Customer Replay

it says printer is offline
but on the HP app it says installed

banner 3

As I understood you have the HP Smart software installed, right?

Customer Replay


Tell me, please, have you run the Diagnose & Fix tool in the HP Smart app?

Customer Replay

let me see
i clicked to search tab
hp smart app came
logged it
added printer
it shows installed

Top answer

Please, follow these steps to run it:

  1. Open the HP Smart app, and then open Diagnose & Fix.
  • Windows: Click the Diagnose & Fix icon in the bottom left corner.
  • macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.

Tell me when it is done, please and I will tell you what to do next

Customer Replay


banner 6

Great! Then, please, follow any instructions provided if any issues are found

Customer Replay

says no issue found

Top answer

Thank you for checking!
Could you, please, check if the cables are connected properly?

Customer Replay

there is only 1 wire from printer is it?

Yes, please

Customer Replay

thats done
printer is on
its printing information pages

banner 9

Could you, please, try to print something else one more time now?

Customer Replay

it worked

Great! Glad to hear it!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Printers problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info