Trying to delete unwanted contacts on my Samsung Galaxy A13 5G
Short summary:
- Unlock your phone and access your app screen by swiping up from the center of the display.
- Tap on the green phone icon to access your contact list.
- Select the desired contact from the list.
- Tap on "More" in the lower-right corner.
- Tap on "Delete".
- Confirm by tapping "Move to Trash".
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
- From a Home screen, swipe up from the center of the display to access the apps screen.
- Tap. Contacts.
- Select the desired contact.
- Tap. More. (lower-right).
- Tap. Delete.
- To confirm, tap. Move to Trash.
You too! I've tried just what you said,but didn't get list of contacts.
Do you know how to access your contact list?
You need to find the green phone icon.
Sorry, Dmytro! Where do I find the green phone icon?
You need to unlock your phone
And it should be on your screen
My phone is unlocked. Will I lose contact with you if I go there?
No.
I did lose contact when I went to my phone icon.
How to permanently delete unwanted phone contacts.
Did you find your list of contacts?
Yes
Great, do you have an Android or iPhone?
But when I go to edit or to the three dots for more, no option for actual delete appears.
I have Android: Samsung Galaxy A13 5G.
Please send me a screenshot of what you see there.
How can I do that?
To take a screenshot:
- Press the Power and Volume down buttons at the same time.
- If that doesn't work, press and hold the Power button for a few seconds. Then tap Screenshot.
Then you can send this picture to your computer and resent it to our chat from it or directly send it to our email --> help@howly.com
Should I be open to a particular screen when I do this?
Yes, I need to see your screen when you tap Edit or More button.
This time it DID show delete, for the first time--I don't know why it didn't before.
😅 well, that's great. Try to delete the contact now.
It worked. Search doesn't find the contact now. Thanks for your help. Goodbye.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No, but God bless you and your family. Goodnight.
Good! I am so pleased to see your issue got resolved!
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