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T3 ProTrue Wireless Earbuds from Kogan don’t seem to be charging as they only work for a few seconds before they turn off
Hello, thank you for using Howly.
Check if the protective film is removed from the contact surfaces on the ProTrue Wireless Earbuds.
Ok
i’ve removed the protective film. Should I try to charge them now?
Yes
ok, now the blue light appear on the buds indicating that they’re being charged. 👍🏼
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No, you’ve answered my enquiry. Maybe they should state that you need to remove the protective Gil on the buds in the manual?
Well, that should be in the manual, I think.
Thanks for your assistance.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Bye!
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