Updated: April 05, 2023
189 Views
Was it helpful?
author
by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

Please help me get my phone activated

author


Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

same here

author

Do you need to activate your SIM or the phone itself?

Customer Replay

i had someone trying this nmorning b0ut got half way threw

banner 3
author

Unfortunately, I don't see any chats with you before.

Customer Replay

i wanna keep my same no. but it locked up in my new phone

author

Could you tell me which phone you have?

Customer Replay

no we did this on the phone this morning
i bouhgt the TCL30 z

image

author

And your SIM doesn't work?

Customer Replay

my no i wanted to keep was *****

banner 6
author

Which mobile provider do you have?

Customer Replay

half of my phone woork, can

author

Please, answer my previous question.

Customer Replay

straight talk

Customer Replay

my new phone *****

banner 9
Customer Replay

sim card no. *****

author

Did you have a SIM card in your old phone? Or eSIM.

Customer Replay

yes

author

Did you put it in your new phone?

Customer Replay

no they told me not to since it already has a new one

author

Could you please clarify who told you that?

Customer Replay

 my old phpone dont even work either ,now im without a phone
straight talk employees in Customer care

author

May I ask you to put your SIM card in the new phone?

Customer Replay

just a min

Customer Replay

1m

author

Take your time.

Customer Replay

im starting it rihgt now

Customer Replay

it looks like it wants to work

author

Do you mean the issue is solved?

Customer Replay

yes

author

Great!
Is there anything else I can do for you today?

Customer Replay

no thank you,very much

author

I wish you have a good day!

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/5b3832e8-3c8e-425a-a38c-1faabe318200/width=80
Our expert Oleksandr is online and ready to resolve your issues
961 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Stacy S.

Expert's Assistant

Stacy S.
Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info