Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Nice to meet you, *****!
Do you need to activate your SIM or the phone itself?
i had someone trying this nmorning b0ut got half way threw
Unfortunately, I don't see any chats with you before.
i wanna keep my same no. but it locked up in my new phone
Could you tell me which phone you have?
no we did this on the phone this morning
i bouhgt the TCL30 z
And your SIM doesn't work?
my no i wanted to keep was *****
Which mobile provider do you have?
half of my phone woork, can
Please, answer my previous question.
my new phone *****
sim card no. *****
Did you have a SIM card in your old phone? Or eSIM.
Did you put it in your new phone?
no they told me not to since it already has a new one
Could you please clarify who told you that?
my old phpone dont even work either ,now im without a phone
straight talk employees in Customer care
May I ask you to put your SIM card in the new phone?
just a min
Take your time.
im starting it rihgt now
it looks like it wants to work
Do you mean the issue is solved?
Is there anything else I can do for you today?
no thank you,very much
I wish you have a good day!
What about starting a discussion? Be the first to share your thoughts!