Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Thanks, you too
Please tell me exactly what you need help with?
I have an Epson Workforce WF-2850 printer
Ok, got it.
I've had it for awhile and now just started using it again. When I turn it on it comes up with an error message stating "Turn on the printer again. See your documentation for more details."
I don't have the manual anymore and that error message tells me almost nothing, but turning off and back on again doesn't fix anything
Did you try to restart the printer?
Ok, understood.
*****, turn the product off and then back on again. If the error persists, check for and remove any jammed paper or protective materials from the product.
You probably have a problem with the paper
Okay, thank you
Do you have any additional questions I can help you with?
No thank you
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!