Updated: April 03, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

Need help with my printer

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

Thanks, you too

Please tell me exactly what you need help with?

Customer Replay

I have an Epson Workforce WF-2850 printer


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Ok, got it.

Customer Replay

I've had it for awhile and now just started using it again. When I turn it on it comes up with an error message stating "Turn on the printer again. See your documentation for more details."
I don't have the manual anymore and that error message tells me almost nothing, but turning off and back on again doesn't fix anything

Did you try to restart the printer?
Ok, understood.
*****, turn the product off and then back on again. If the error persists, check for and remove any jammed paper or protective materials from the product.
You probably have a problem with the paper

Customer Replay

Okay, thank you

Do you have any additional questions I can help you with?

Customer Replay

No thank you

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Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!

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