Created: November 24, 2022

Need help with my printer

Last Edit: November 24, 2022
Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Thanks, you too
Daniel Moore
Daniel Moore Tech Expert & Writer
Please tell me exactly what you need help with?
Customer Reply
I have an Epson Workforce WF-2850 printer
Daniel Moore
Daniel Moore Tech Expert & Writer
Ok, got it.
Customer Reply
I've had it for awhile and now just started using it again. When I turn it on it comes up with an error message stating "Turn on the printer again. See your documentation for more details."
I don't have the manual anymore and that error message tells me almost nothing, but turning off and back on again doesn't fix anything
Daniel Moore
Daniel Moore Tech Expert & Writer
Did you try to restart the printer?
Ok, understood.
*****, turn the product off and then back on again. If the error persists, check for and remove any jammed paper or protective materials from the product.
You probably have a problem with the paper
Customer Reply
Okay, thank you
Daniel Moore
Daniel Moore Tech Expert & Writer
Do you have any additional questions I can help you with?
Customer Reply
No thank you
Daniel Moore
Daniel Moore Tech Expert & Writer
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!