Created: October 19, 2022

My touchpad on my computer has randomly become unresponsive

Is there a way i can restart the touchpad
Last Edit: November 24, 2022
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Customer Reply
*****
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Nice to meet you, *****!
Can you please tell me the model of your computer?
Customer Reply
how do i find out the model
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Like please tell me if it's HP or Lenovo for example
Customer Reply
Lenovo
it has an intel core i5, 10th gen
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Please try this:
1. Select the Windows logo key + I
Customer Reply
i have just tried all this and it hasn’t worked
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
What else have you tried?
Customer Reply
what you have sent i have tried
is there anything else i can try please
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Search for and select Device Manager it won’t let me right click the mice and other pointing devices
Customer Reply
i can’t see the mouse on the screen when i’m on the driver option
there is no where for me to select properties
it’s my touchpad that won’t work so i can’t see a mouse on my screen
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Select View, then Show Hidden Devices it says my driver is updated
ok. Please check if touchpad works in a Safe Mode
Customer Reply
how
do i do that
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
1. Press Windows logo key + X on the keyboard.
2. Hold the Shift key while clicking Restart from Shut down or sign out menu.
3. Select Troubleshoot > Advanced options > Startup Settings >Restart.
4. After the PC restarts, a list of options will be shown. Select 4 or F4 or Fn+F4 to start the PC in Safe Mode. If using the Internet, select 5 or F5 or Fn+F5 for Safe Mode with Networking.
Customer Reply
thank you it’s working
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
That is good news!