Updated: March 25, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

My printer maxify installed new patrons am display fax sending and I am not possible to remove it

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
You cannot send faxes if the power is turned off. Press the ON button to turn the power on.
If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically.
If you unplugged the power cord after pressing the ON button to turn off the power (the POWER lamp is off), reconnect it, and then press the ON button to turn on the power.
If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure is resolved.

Customer Replay

I tried this many times but the fax s ending came very quickly

Just to double-check, you you have issues with sending faxes? Can you provide me with more details of how do you see the issue?

Customer Replay

My printer never had a fax connection

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Got it.
You need to connect your printer in order to print faxes, did I get you right?

Customer Replay

No never this is the problem

Got it.
What fax do you have at the time, what connection have you tried to make with your printer and other devices?

Customer Replay

No fax no connection only printing

So, you need your printer to print, right?

Customer Replay


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Okay, I see.
Make sure the printer is securely plugged in and press the ON button to turn it on.
The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit.

Customer Replay

Okay I will try and thanks a lot

Take your time.

Customer Replay

Okay everything seems to be okay thanks a lot for your help

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Customer Replay


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