Updated: March 20, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

My printer is new. It ran out of paper half way through a print. I replaced paper but don't how to restart print.

Unfortunately I have been dicking around with it. Pushed a few buttons. Quite blind so can't tell you which ones but included turning it off and on. HELP!

Hello! Thank you for choosing our service. May I know your first name, please?

Customer Replay


Nice to meet you, *****!

Customer Replay

Likewise CHris

Please, try to reboot your printer


Customer Replay

Just unplug it from the power for a couple of minutes

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I did turn it off and on again. Does that count?

Customer Replay

OK got that Please wait
After that, please, try to print and let me know about the results

Update before printing. Plugged in again.

Customer Replay


start button pushed

Customer Replay

Please, try to print something now

banner 6

lights were flashing NOT NOW we might be getting somewhere Requesting print now

Customer Replay


I think I love you! ALL GO! You magician you!
Thanks so much CHris you are a life saver!

Customer Replay

I am so pleased to see your issue got resolved!
Your experience is very important, and we'd be thrilled if you could leave us feedback.

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