Hello! Thank you for choosing our service. May I know your first name, please?
*****
Nice to meet you, *****!
Likewise CHris
Please, try to reboot your printer
Just unplug it from the power for a couple of minutes
I did turn it off and on again. Does that count?
OK got that Please wait
After that, please, try to print and let me know about the results
Update before printing. Plugged in again.
Ok
start button pushed
Please, try to print something now
lights were flashing NOT NOW we might be getting somewhere Requesting print now
Ok
I think I love you! ALL GO! You magician you!
Thanks so much CHris you are a life saver!
Great!
I am so pleased to see your issue got resolved!
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