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My mouse lags whenever i move it
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please specify both the brand and the model of your mouse?
logitech gpro superlight
Got you, it's connected with Bluetooth to PC?
it has a chip thats connected
Got it
What troubleshooting have you done so far?
nothing really
Ok, the first thing, please check if USB is connected good
should i try and um plug the chip and plug it bacl in?
Yes please
ok ill be back
Keep me updated
i tried that and it hasnt worked
Ok, now please unplug the chip and restart your computer, once it's on, please plug the chip back
will do i will get back to you
Keep me updated please
it works
but]
Good!
im not sure if it will keep working
Got it.
so ill use it for now but if it glitches again am i good to message u again?
Of course.
We are available 24/7, you can refer your questions anytime
haha okay thankyou i apreciate it
You too!
Thank you for chatting with us today!
Have a nice one!
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