Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Can you please specify both the brand and the model of your mouse?
Can you please specify both the brand and the model of your mouse?
Customer Reply
logitech gpro superlight
Got you, it's connected with Bluetooth to PC?
Customer Reply
it has a chip thats connected
Got it
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
nothing really
Ok, the first thing, please check if USB is connected good
Customer Reply
should i try and um plug the chip and plug it bacl in?
Yes please
Customer Reply
ok ill be back
Keep me updated
Customer Reply
i tried that and it hasnt worked
Ok, now please unplug the chip and restart your computer, once it's on, please plug the chip back
Customer Reply
will do i will get back to you
Keep me updated please
Customer Reply
it works
but]
but]
Good!
Customer Reply
im not sure if it will keep working
Got it.
Customer Reply
so ill use it for now but if it glitches again am i good to message u again?
Of course.
We are available 24/7, you can refer your questions anytime
We are available 24/7, you can refer your questions anytime
Customer Reply
haha okay thankyou i apreciate it
You too!
Thank you for chatting with us today!
Have a nice one!
Thank you for chatting with us today!
Have a nice one!
No comments yet...
Comments