Updated: March 14, 2023
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by Zachary Finkelstein
Tech Expert & Writer
774 resolved issues

My mouse lags whenever i move it

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please specify both the brand and the model of your mouse?

Customer Replay

logitech gpro superlight


Got you, it's connected with Bluetooth to PC?

Customer Replay

it has a chip thats connected

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Got it
What troubleshooting have you done so far?

Customer Replay

nothing really

Ok, the first thing, please check if USB is connected good

Customer Replay

should i try and um plug the chip and plug it bacl in?

Customer Replay

ok ill be back

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Keep me updated

Customer Replay

i tried that and it hasnt worked

Ok, now please unplug the chip and restart your computer, once it's on, please plug the chip back

Customer Replay

will do i will get back to you

Keep me updated please

Customer Replay

it works

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Customer Replay

im not sure if it will keep working

Customer Replay

so ill use it for now but if it glitches again am i good to message u again?

Of course.
We are available 24/7, you can refer your questions anytime

Customer Replay

haha okay thankyou i apreciate it

You too!
Thank you for chatting with us today!
Have a nice one!

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