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My MB2546 printer will only print from the tray.
Short summary:
- From the home screen, touch Settings > Paper > Tray Configuration > select a paper source.
- Set the same paper size and paper type for the drawers that you are linking.
- Return to the home screen, touch Settings > Device > Maintenance > Configuration Menu > Tray Configuration > Tray Linking.
- Touch the "Automatic" option.
- Change the tray setting to Tray 2 for the test.
- Try to print and see if it works.
- If it does not work, make sure that the paper size setting of your document matches the paper size inserted in the paper tray.
Hello, thank you for using Howly.
What do you mean by "print from the draws" exactly?
And your printer is Lexmark?
I have the draw that came with the printer and also i second draw
Yes
Ok. Do you see any error messages when trying to print from the drawer?
It will not print at all. The printer waits for paper to be put into the tray
Ok, and after that?
it prints
But only from original tray, correct?
yes
What troubleshooting have you done so far, *****?
I have tried to take the paper out and return it back. I have tried to Open and close the draws
Have you tried to reset the trays?
What do you mean?
You can follow these steps from the home screen:
- Touch Settings > Paper > Tray Configuration > Select a paper source.
- Set the same paper size and paper type for the drawers that you are linking.
- After that, return to the home screen, touch Settings > Device > Maintenance > Configuration Menu > Tray Configuration > Tray Linking.
I will try now
And touch the "Automatic" option.
Let me know if you have any trouble with provided instructions.
It stay default setting Tray 1
Put it is not using tray 1
Ok, good. Do you see other options in the Tray Configuration menu?
Its only using the bypass tray
I guess they are all Called Trays
Yes, however, there should be options like Tray 2, Tray 3, etc.
Can you see it?
Yes
In that case, change it to Tray 2 for the test.
After that, try to print it via it. And let me know about the results.
I changed it to tray 2
Good. Keep me posted, *****.
I worked!! but how do i know is not the second tray
Sorry, what do you mean by " how do i know is not the second tray"?
Well i have a bypass tray the ist tray and a senond tray
Do you want to change the settings to print from the bypass tray?
Usually, Bypass Tray is a second tray itself.
Or do you mean something else?
no it changed to the bypass try all by it self
The tray i can calling bypass is the one you open and put paper in when need
Sometimes it can happen when the driver settings are incorrect, or the document's paper size setting does not match the paper size inserted in the paper tray.
Only one size paper
Ok
After you've changed your tray in the settings, it should be set up as default in the future, *****.
Thank you
You're welcome, *****!
Is there anything else I can do for you today?
No think it all ok
I am so pleased to see your issue got resolved!
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