Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Have you checked the recycle bin on your desktop?
as i said my screen doesnt show me icons
Are just some icons missing, or all icons are missing?
all
it was working yesterday, i shut it down and started it up an hour later and the icons were gone
Right-click on an empty portion on your desktop. Hover on "View", then make sure the "Show desktop icons" option is checked.
i don't have an empty portion
Click on your desktop screen with the right mouse button 1 time -> hover on "View" -> Check if you will see a checkmark near "Show desktop icons"
yes
Got it
On the bottom of your screen click on folder icon ( or press Windows + E shortcut)
On the left side click on Desktop
Let me know what you would see
Dont have Windows on the left side
Got it. Try shortcut Windows+E buttons
You can find a Windows button in the left bottom corner of your keyboard between Ctrl and Alt buttons
i see Quick Access
i am lost i tried Win +1 nothing happen
It's not number 1, but letter i
i got to systems but dont have tablet mode
Got it. But have you tried to reboot your PC after this issue occur?
yes
Got it
Press the Widnows+A buttons, and let me know if you would see tablet mode there. If its on - click on it 1 time, and let me know if it would help
no
Got it
Are you able to use the Command Prompt?
what is that
I will assist you in this
they are up
These commands you should write
Let me know after you finish with the steps
the icons are back
Oh that's great!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no thank you for all your assitance
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!
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