Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Do you mean the computer?
Do you mean the computer?
Customer Reply
My reader
Thank you
Have you tried restarting it?
Have you tried restarting it?
Customer Reply
Yes
I see
Have you tried doing that like this?
Restart your Kindle to resolve intermittent issues such as a frozen screen or slow performance. Press and hold the power button until either a power dialog box appears or the screen goes blank. Continue holding the power button for 40 seconds, then release.
Have you tried doing that like this?
Restart your Kindle to resolve intermittent issues such as a frozen screen or slow performance. Press and hold the power button until either a power dialog box appears or the screen goes blank. Continue holding the power button for 40 seconds, then release.
Customer Reply
It is working thank you
Is there anything else I can do for you today?
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