Hello, thank you for using Howly.
Could you please tell me what troubleshooting have you done so far?
Nothing
Got it! Could you also specify the model number of your iPad?
Well actually turned my ipad off and back on Not sure tha quaifys as trouble shooting
ipad air 2
Sure, that qualifies as troubleshooting. Thank you for mentioning this!
Software Version 15,7.3
I appreciate the info, *****!
After rebooting your iPad does your Kindle app still frizzes?
Have not done a complete reboot Let me try that and will let you know – Thanks No I thinl the inter face is fine on my end
Okay, go it! Do you know how to perform a reboot on your device? Would you like me to provide you with instructions?
I held the top button at the same time as the home button.
Yes, that sounds great, *****!
Please, keep me posted!
Is that correct? Wond up seeing the apple logo
Yes, that’s correct!
OK thanks that worked.
Good bye
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