Updated: April 08, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

My ipad is frozen in the kindle app

The kindle app is showing a cover for a book

Hello, thank you for using Howly.
Could you please tell me what troubleshooting have you done so far?

Customer Replay


Got it! Could you also specify the model number of your iPad?

Customer Replay

Well actually turned my ipad off and back on Not sure tha quaifys as trouble shooting
ipad air 2


Sure, that qualifies as troubleshooting. Thank you for mentioning this!

Customer Replay

Software Version 15,7.3

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I appreciate the info, *****!
After rebooting your iPad does your Kindle app still frizzes?

Customer Replay

Have not done a complete reboot Let me try that and will let you know – Thanks No I thinl the inter face is fine on my end

Okay, go it! Do you know how to perform a reboot on your device? Would you like me to provide you with instructions?

Customer Replay

I held the top button at the same time as the home button.

Yes, that sounds great, *****!
Please, keep me posted!

Customer Replay

Is that correct? Wond up seeing the apple logo

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Yes, that’s correct!

Customer Replay

OK thanks that worked.
Good bye

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