
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Can you please tell the path that you are doing while setting up your Kindle?

Can you please tell the path that you are doing while setting up your Kindle?

Customer Reply
trying to set up new kindle on the kindle
Have got code but nothing happens when tap on it
Have got code but nothing happens when tap on it

So, you are trying to log in to your Amazon account now, typing in OTP and nothing happens, right?
Customer Reply
Correct

Okay. What do you see after entering your OTP? Is there a chance to take a picture of the Kindle's screen and send me, *****?
Customer Reply
Have sent picture

To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Customer Reply
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2784275
Type: image/jpeg
Size: 2784275

Thank you for the picture!
*****, please follow those steps one more time:
1. Connect to the Internet on a computer and sign in to your Amazon account ---> https://www.amazon.com/log/s?k=log+in
Navigate to the Manage Your Kindle page.
2. Click the "Register A Kindle" link in the "Your Kindle Account" menu.
3. Type your Kindle's serial number in the indicated field. To find this number, open your Kindle's Settings menu and select "Device Info."
4. Click the "Register" button. Your Kindle is now linked to your Amazon account.
*****, please follow those steps one more time:
1. Connect to the Internet on a computer and sign in to your Amazon account ---> https://www.amazon.com/log/s?k=log+in
Navigate to the Manage Your Kindle page.
2. Click the "Register A Kindle" link in the "Your Kindle Account" menu.
3. Type your Kindle's serial number in the indicated field. To find this number, open your Kindle's Settings menu and select "Device Info."
4. Click the "Register" button. Your Kindle is now linked to your Amazon account.
Customer Reply
Thank you will try thst

My pleasure!
Please, follow the instructions above and update me on the results
Please, follow the instructions above and update me on the results
Customer Reply
Will do

Thank you in advance!
Customer Reply
Yes was very helpful and patient. Everything happens at once

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
And you

Thank you!
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