Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please tell the path that you are doing while setting up your Kindle?
trying to set up new kindle on the kindle
Have got code but nothing happens when tap on it
So, you are trying to log in to your Amazon account now, typing in OTP and nothing happens, right?
Correct
Okay. What do you see after entering your OTP? Is there a chance to take a picture of the Kindle's screen and send me, *****?
Have sent picture
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2784275
Thank you for the picture!
*****, please follow those steps one more time:
Thank you will try thst
My pleasure!
Please, follow the instructions above and update me on the results
Will do
Thank you in advance!
Yes was very helpful and patient. Everything happens at once
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
And you
Thank you!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!