Hello, thank you for using Howly.
Do you have access to your Gmail account now?
What troubleshooting have you done so far to fix that issue?
I've tried to fix it but I am lost.
Have you already tried to change your Gmail account password?
No. Only the g-mail address.
Got it, thanks for clarifying that.
I cannot find Security. It is not located on the left navigation panel.
Did you access your account via this link: https://myaccount.google.com/?
I don't think so.
Okay, please, click on the link I provided, and let me know what you see there.
It certainly came up different from what I have seen before now.
Let me know when you have done that.
I did that and received a message that now security events occurred.
It says that there were not suspicious activity, right?
I all received via g-mail, besides decent and approved messages are messages from PORN people .
I don't know how to stop it.
Okay, so the problem is only with your emails, correct?
YES!!!!, thank you.
Let's try the following:
I opened my account and saw the word SPAM, but did not see REPORT SPAM.
Do you see little squares near your emails?
I don't know. Let me check.
Click on one of them to choose it.
Yes. I believe what you speak of are the ones I can check on to delete or perform some other digital activity.
I can check a square and save or delete an email.
I can also move an email to a folder.
Please check a square and check if you have the option to report spam. Please refer to the image I am going to send you.
I found the Report Spam button.
After selecting the message you need to report, please click on this button.
I will. What does that action do?
As you report spam, Gmail is better able to automatically mark similar messages as spam. When the account receives many spam marks, it may be banned.
I will give it a try and hope I stop receiving them. Thank you for your time. God bless.
You are always welcome!
Do you have any additional questions I can help you with?
Not at this time.
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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