Updated: April 02, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

My Daughters Samsung Galaxy S21 FE 56G is not able to open

Because she Forgot her Password, she got it 3 months ago at a Verizon store in Fairbanks Alaska is there anything you can do without having to totally reset the phone and her loosing pics and everything else she has on it.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you let me know if your daughter has a Samsung account registered and used with the phone?

Customer Replay


Try to open this link -----> https://findmymobile.samsung.com/
Log in to the account

Customer Replay

k we are logged in

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Click Unlock my screen option on the left panel of Find My Mobile account interface > Click on Unlock button. After it completes, your Samsung phone should be unlocked successfully.

Customer Replay

it is unlocked

*****, did it work? Let me know, please

Customer Replay

yes it did
she is jumping for joy

I am gald I was able to help you out :)
Do you have any additional questions I can help you with?

Customer Replay

not at the moment
thank u so much for your help

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It was my pleasure you assist!
We are glad that you have resolved your issue using Howly!

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