Updated: March 13, 2023
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by Rostyslav Vieliiev
Tech Expert & Writer
691 resolved issues

My canon printer says to unplug and call support

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Tell me, please, the model of your printer

Customer Replay



Thank you
What troubleshooting have you done so far?

Customer Replay

I went to print document it said to unplug and call you

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Please, unplug your printer from the power for a couple of minutes

Customer Replay

I did
It is unplugged

Leave it for a couple of minutes, please

Customer Replay


After that plug everything back in and try to print something

Customer Replay

I get printer error B200 unplug and call you

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Please note that we are NOT Canon and we are NOT affiliated with Canon. We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We will do our best to help you resolve your issue with Canon.

Customer Replay


Please, unplug your printer from the power again
Then open the printer's door, carefully disconnect the print head, and lift it out of the device. Reseat it and see if that fixes the issue.

Customer Replay

Yes I think that worked thank you

Have you tried to print something?

Customer Replay


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Is there anything else I can help you with?

Customer Replay

I don't think thank you

I am so pleased to see your issue got resolved!

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