Updated: March 28, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

l just received my new iPods and the connecting cord, the silver bit is too wide for for the lpod

Hello, thank you for using Howly.
Have you tried connecting them to your iPad via Bluetooth?

Customer Replay

No, or sure how to do that

  1. On your device, go to Settings > Bluetooth, then turn on Bluetooth.
  2. Open the case with your AirPods inside, then hold it next to your device.
  3. Follow the onscreen instructions, then tap Done.
Customer Replay

It just flashes white light

That's good
Did you turn on the Bluetooth on the iPad?

Customer Replay


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Wait for a few seconds, the instructions on the screen should appear soon

Customer Replay

Yes they have connected, thanks

I am so pleased to see your issue got resolved!

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