Created: January 11, 2023

I’m unable my soundbar connected to my LG TV

My soundbar which is Samsung doesn't turn on remote
Last Edit: January 25, 2023
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Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Nice to meet you, *****!
Okay, so which sound bar do you mean? What is the brand and the model?
Customer Reply
Samsung HW N550
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Thank you for clarifying!
What troubleshooting have you done so far?
Customer Reply
I have changed batteries, removes batteries and held down pwr button to release any battery voltage, and shut down complete system TV..soundbar.. subwoofer and even unplugged from wall
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
I see.
Customer Reply
I do think that my remote is not functioning...
Ok
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
How did you connect your soundbar to your TV?
Customer Reply
Optically
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
With an HDMI cable?
Customer Reply
No optical cable I'll try HDMI next unless they both are required
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
The most common ways to connect a Samsung soundbar to an LG TV all involve using different types of cords. You can use an HDMI cable, a digital optical cable or even an auxiliary cable to make the connection.
Customer Reply
As of right now I have connected;
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Still not working?
Customer Reply
HDMI & optical cords
No sound from soundbar
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Understood.
Customer Reply
Can sound bars be reset?
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
To reset your soundbar:
Turn off your soundbar and unplug the power cord from the power outlet for 1 or 2 minutes.
Plug your power cord back into the power outlet.
Turn on your soundbar.
Customer Reply
As I wait I just wanted you to know that B4 yesterday it was working fine!!8
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
I see, thanks for clarifying.
Have you reset your sound bar yet?
Customer Reply
My soundbar is no powering up
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Have you had any power outages recently?
Customer Reply
It just started up ... I must have a ghost inside my soundbar::)))
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
At least it's not dead.
Can you check if it works properly now?
Customer Reply
I just turned it off waited then turned it back on ... Hooray!!!
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Great!
You fixed it yourself, basically.
Is there anything else I can do for you today?
Customer Reply
Your patience kept me from canning the hole systtthluhh ... Thank u and have a great Thanksgiving day on me
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
You too!
Would you be so kind to rate this chat? You can do that by taping the "Rate expert" button on the top of the chat window.
Customer Reply
Okey dokey
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Thank you very much, I appreciate that.

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