Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Okay, so which sound bar do you mean? What is the brand and the model?
Okay, so which sound bar do you mean? What is the brand and the model?
Customer Reply
Samsung HW N550
Thank you for clarifying!
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
I have changed batteries, removes batteries and held down pwr button to release any battery voltage, and shut down complete system TV..soundbar.. subwoofer and even unplugged from wall
I see.
Customer Reply
I do think that my remote is not functioning...
Ok
Ok
How did you connect your soundbar to your TV?
Customer Reply
Optically
With an HDMI cable?
Customer Reply
No optical cable I'll try HDMI next unless they both are required
The most common ways to connect a Samsung soundbar to an LG TV all involve using different types of cords. You can use an HDMI cable, a digital optical cable or even an auxiliary cable to make the connection.
Customer Reply
As of right now I have connected;
Still not working?
Customer Reply
HDMI & optical cords
No sound from soundbar
No sound from soundbar
Understood.
Customer Reply
Can sound bars be reset?
To reset your soundbar:
Turn off your soundbar and unplug the power cord from the power outlet for 1 or 2 minutes.
Plug your power cord back into the power outlet.
Turn on your soundbar.
Turn off your soundbar and unplug the power cord from the power outlet for 1 or 2 minutes.
Plug your power cord back into the power outlet.
Turn on your soundbar.
Customer Reply
As I wait I just wanted you to know that B4 yesterday it was working fine!!8
I see, thanks for clarifying.
Have you reset your sound bar yet?
Have you reset your sound bar yet?
Customer Reply
My soundbar is no powering up
Have you had any power outages recently?
Customer Reply
It just started up ... I must have a ghost inside my soundbar::)))
At least it's not dead.
Can you check if it works properly now?
Can you check if it works properly now?
Customer Reply
I just turned it off waited then turned it back on ... Hooray!!!
Great!
You fixed it yourself, basically.
Is there anything else I can do for you today?
You fixed it yourself, basically.
Is there anything else I can do for you today?
Customer Reply
Your patience kept me from canning the hole systtthluhh ... Thank u and have a great Thanksgiving day on me
You too!
Would you be so kind to rate this chat? You can do that by taping the "Rate expert" button on the top of the chat window.
Would you be so kind to rate this chat? You can do that by taping the "Rate expert" button on the top of the chat window.
Customer Reply
Okey dokey
Thank you very much, I appreciate that.
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