Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Okay, so which sound bar do you mean? What is the brand and the model?
Samsung HW N550
Thank you for clarifying!
What troubleshooting have you done so far?
I have changed batteries, removes batteries and held down pwr button to release any battery voltage, and shut down complete system TV..soundbar.. subwoofer and even unplugged from wall
I see.
I do think that my remote is not functioning...
Ok
How did you connect your soundbar to your TV?
Optically
With an HDMI cable?
No optical cable I'll try HDMI next unless they both are required
The most common ways to connect a Samsung soundbar to an LG TV all involve using different types of cords. You can use an HDMI cable, a digital optical cable or even an auxiliary cable to make the connection.
As of right now I have connected;
Still not working?
HDMI & optical cords
No sound from soundbar
Understood.
Can sound bars be reset?
To reset your soundbar:
Turn off your soundbar and unplug the power cord from the power outlet for 1 or 2 minutes.
Plug your power cord back into the power outlet.
Turn on your soundbar.
As I wait I just wanted you to know that B4 yesterday it was working fine!!8
I see, thanks for clarifying.
Have you reset your sound bar yet?
My soundbar is no powering up
Have you had any power outages recently?
It just started up ... I must have a ghost inside my soundbar::)))
At least it's not dead.
Can you check if it works properly now?
I just turned it off waited then turned it back on ... Hooray!!!
Great!
You fixed it yourself, basically.
Is there anything else I can do for you today?
Your patience kept me from canning the hole systtthluhh ... Thank u and have a great Thanksgiving day on me
You too!
Would you be so kind to rate this chat? You can do that by taping the "Rate expert" button on the top of the chat window.
Okey dokey
Thank you very much, I appreciate that.
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