Updated: March 21, 2023
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by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

I'm unable my soundbar connected to my LG TV

My soundbar which is Samsung doesn't turn on remote

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Okay, so which sound bar do you mean? What is the brand and the model?

Customer Replay

Samsung HW N550


Thank you for clarifying!
What troubleshooting have you done so far?

Customer Replay

I have changed batteries, removes batteries and held down pwr button to release any battery voltage, and shut down complete system TV..soundbar.. subwoofer and even unplugged from wall

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Customer Replay

I do think that my remote is not functioning...

How did you connect your soundbar to your TV?

Customer Replay


With an HDMI cable?

Customer Replay

No optical cable I'll try HDMI next unless they both are required

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The most common ways to connect a Samsung soundbar to an LG TV all involve using different types of cords. You can use an HDMI cable, a digital optical cable or even an auxiliary cable to make the connection.

Customer Replay

As of right now I have connected;

Still not working?

Customer Replay

HDMI & optical cords
No sound from soundbar


Customer Replay

Can sound bars be reset?

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To reset your soundbar:
Turn off your soundbar and unplug the power cord from the power outlet for 1 or 2 minutes.
Plug your power cord back into the power outlet.
Turn on your soundbar.

Customer Replay

As I wait I just wanted you to know that B4 yesterday it was working fine!!8

I see, thanks for clarifying.
Have you reset your sound bar yet?

Customer Replay

My soundbar is no powering up

Have you had any power outages recently?

Customer Replay

It just started up ... I must have a ghost inside my soundbar::)))

At least it's not dead.
Can you check if it works properly now?

Customer Replay

I just turned it off waited then turned it back on ... Hooray!!!

You fixed it yourself, basically.
Is there anything else I can do for you today?

Customer Replay

Your patience kept me from canning the hole systtthluhh ... Thank u and have a great Thanksgiving day on me

You too!
Would you be so kind to rate this chat? You can do that by taping the "Rate expert" button on the top of the chat window.

Customer Replay

Okey dokey

Thank you very much, I appreciate that.

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