
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Customer Reply
And the same to All so

Customer Reply
My tablet is locked and I don't know the password
I can't get in to setting
I can't get in to setting

Okay, got you.
Could you clarify, why you don't know the password?
Could you clarify, why you don't know the password?
Customer Reply
The tablet was given to me through a friend and they also forgot the password

Okay, understood.
Is your device linked to the amazon account?
Is your device linked to the amazon account?
Customer Reply
No it isnt

Okay, got you
Customer Reply
Okay I just figured it out I think

1. Enter the wrong PIN or password at least five times. Your display will keep mentioning ‘Wrong PIN’ or ‘Wrong Password’ until finally, after the fifth attempt, you get a pop-up message that says ‘Incorrect Password’, and offers you a few options.
2. The first option is, of course, to reset the password via your Amazon account. But if your device isn’t linked to your account the only choice you have left here is to perform a factory reset. So go right ahead and hit the ‘Tap here to perform a factory reset’ button.
3. Your screen will then ask you to confirm that you do want to perform the reset, which you can do. You will then see a window that says your Amazon Fire tablet is being deregistered from your Amazon account.
4. After this, the tablet will default to factory settings and you will find yourself at the setup screen once more, after which you can go ahead and set up the Fire tablet.
2. The first option is, of course, to reset the password via your Amazon account. But if your device isn’t linked to your account the only choice you have left here is to perform a factory reset. So go right ahead and hit the ‘Tap here to perform a factory reset’ button.
3. Your screen will then ask you to confirm that you do want to perform the reset, which you can do. You will then see a window that says your Amazon Fire tablet is being deregistered from your Amazon account.
4. After this, the tablet will default to factory settings and you will find yourself at the setup screen once more, after which you can go ahead and set up the Fire tablet.
Customer Reply
I held down on power button and volume and it went to factory reset before it wouldn't do it but for some reason it there this time .

Okay, got you.
Unfortunately the only option is factory reset L
Unfortunately the only option is factory reset L
Customer Reply
Yes
And thanks for your help
And thanks for your help

Thank you too, Amos :)
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
I'll remember should I find myself in need I'll chat with you again , no not at this time.

Okay, deal :)
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
Thanks you also ...
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