Updated: March 25, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

Im needing to know how to reset my Amazon fire tablet

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

And the same to All so

To reset your Amazon fire tablet, please follow these steps:


Customer Replay
  1. Swipe down twice from the top of the screen to show Quick Settings.
  2. Tap the Settings icon.
  3. Tap Device Options, and then tap Reset to Factory Defaults.

Let me know how everything is going.

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My tablet is locked and I don't know the password
I can't get in to setting

Customer Replay

Okay, got you.
Could you clarify, why you don't know the password?

The tablet was given to me through a friend and they also forgot the password

Customer Replay

Okay, understood.
Is your device linked to the amazon account?

Customer Replay

Okay, got you

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Okay I just figured it out I think

Customer Replay
  1. Enter the wrong PIN or password at least five times. Your display will keep mentioning ‘Wrong PIN’ or ‘Wrong Password’ until finally, after the fifth attempt, you get a pop-up message that says ‘Incorrect Password’, and offers you a few options.
  2. The first option is, of course, to reset the password via your Amazon account. But if your device isn’t linked to your account the only choice you have left here is to perform a factory reset. So go right ahead and hit the ‘Tap here to perform a factory reset’ button.
  3. Your screen will then ask you to confirm that you do want to perform the reset, which you can do. You will then see a window that says your Amazon Fire tablet is being deregistered from your Amazon account.
  4. After this, the tablet will default to factory settings and you will find yourself at the setup screen once more, after which you can go ahead and set up the Fire tablet.

I held down on power button and volume and it went to factory reset before it wouldn't do it but for some reason it there this time .

Customer Replay

Okay, got you.
Unfortunately the only option is factory reset L

And thanks for your help

Customer Replay

Thank you too, Amos :)
Is there anything else I can do for you today?

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I'll remember should I find myself in need I'll chat with you again , no not at this time.

Customer Replay

Okay, deal :)
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Thanks you also ...

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