Updated: April 04, 2023
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by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

I want to port my telephone number

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I want to port my telephone number
They have asked for the account number
Is that the same as ACT CODE on the SIM card?

Can you tell me what operator you want to port?

Customer Replay

Magic Jack


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Please also can you tell me what will be the new operator?

Customer Replay

I told you I am moving it to Magic Jack, I do not know what operator they use.
They have said they will port the number since it was still under a plan, the number could be ported...the mechanics of that I am uncertain.
All I ask is where to find the account number.

To locate magicJack Account ID, please log into magicJack account portal at https://my.magicJack.com/ and then click on Account tab and look for AccountID.

Customer Replay

No. I am moving from Mint to Magic Jack
So I need the Mint Account number

To get your Mint Mobile account number, call our Customer Care
Team at 683-7392

Customer Replay


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Is there anything else I can do for you today?

Customer Replay

Thought I could get that from the chat. No thanks

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