Updated: April 05, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

I need a usb cable to connect my Garming gps to my apple air laptop

Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Are you looking for advice on where to purchase the cable?

Customer Replay

i need a usb cable to connect my garmin gps to my apple air laptop. Garmin model number NUVI2597


Yes, *****

Customer Replay


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Customer Replay

I’ve been to Amazon. The cable they show isn’t the one I need

Which one are you looking for?
The M1 processor does not support communication Garmin through Garmin Express. A bad cable and/or connection is not the issue here, it is the M1 processor that's the culprit.

Customer Replay

it’s one that wil connect my laptop to my garmin gps

This is what they write on the Garmin forums: "It IS due to the M1 chip! I have 4 macs.....one is M1 and the others are intel (i5 and i9). Only the M1 Macbook air refuses to connect to my Garmin GPS using -Garmin Express-. Same cables, same GPS, same app, ...it is due to the M1 processor. Have to say though, the M1 processor is fast and stays cool when worked hard. M1 Apple processor still rocks and other then Garmin software not working with the M1 cpu, my M1 macs seem to work with most everything else."
So the cable is correct. it's just the issue with M1 processor

Customer Replay

I need to know which USB cable to order . The one I got from Amazon doesn’t fit on either end

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it's a known issue. hopefully, it's going to be fixed soon
have you gotten this one? https://www.amazon.com/Garmin-010-10723-15-USB-Cable/dp/B0035JL4UI

Customer Replay

the cable is not correct it doesn’t fit my laptop or my GPS

Customer Replay

That’s the one I have. Both ends are wrong

can you take a photo of the Garmin port?

Customer Replay

I have photos of both laptop and garmin

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To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.jpeg
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Size: 3501969

actually, you had to have a Garmin cable coming together with your device. have you checked the box?
What about other side of your laptop? do you have a usb port?

Customer Replay

Visitor uploaded: image.jpeg
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Size: 2238795

What about the front side of your Garmin device? you should have a mini usb port there

Customer Replay

I have a round opening

Please see the first minute of this video here: https://support.garmin.com/en-US/?faq=PEtKkmDWkF65Y5pC2CbJGA
it's shown how to connect the Garmin device to the PC
In your picture you do have a cable connected to your Garmin already. is it a micro usb?

Customer Replay

Looks like my garmin has a micro USB port

yes, it should, they all do
and your laptop as well should have a normal usb port
then the cable you've got should work

Customer Replay

that cable is the power cable to the cigarette lighter

Customer Replay

the cable I have that you showed doesn’t fit either port

it's micro USB from one side (that you have the port for)
and the normal USB that you insert into the USB port of your laptop

Customer Replay

The cable I got from Amazon and the one you showed don’t fit either device

Customer Replay

wrong cable

is it micro USB and normal USB?
can you send the photo of this cable?

Customer Replay

Visitor uploaded: image.jpeg
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yes, correct. you should insert a smaller one into your Garmin where you have another cable inserted already
its micro USB

Customer Replay

So the cable connects the gps through the power outlet?

Customer Replay

so what is the other port for?

for some older models of PC that are not used anymore

Customer Replay

Ok . Thanks a lot. I never would have guessed

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no that it. Thanks again

I am so pleased to see your issue got resolved!

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