Updated: May 19, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

I have really messed up my phone and it tells me my home page is locked and the only way I can see my apps is to swipe up and display them all

some of the apps I want on my home screen

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please specify both the brand and the model of your phone?

Customer Replay

Samsung and am not sure where to find model number

That's ok
Can you send me a screenshot of the issue with your home page and the error?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

i am not sure what picture you want

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Picture where it says "home page is locked"

Customer Replay

all right

Customer Replay

my phone is a galaxy a 13 5g


Customer Replay

Not sure how to do that
When I try to add apps to my home screen it says no more room on this page. Rgere are only five apps on the screen

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Unlocking your home screen is done the same way as locking it. Visit your home screen settings by long-pressing the home screen > Settings or by pulling down your notification shade and going to Settings > Home screen. Once there, tap the toggle called Lock Home screen layout to turn it off. Just like that, you can make changes as needed.

Customer Replay

I am in sytstem settings and I see an icon that says lock screen but not one that says lock homme screen

Click on lock screen. It can differ from phone to phone.

Customer Replay

okay i have screen lock type and that wants my pin. Smart lock wants my pin and when I enter I get on body detection, trusted places and trusted devices

Thanks for the info
Do you remember your pin?

Customer Replay


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Then you can change it or turn off the lock screen
Please, to turn off the Lock screen, follow these steps:

  1. Start the Settings app.
  2. Tap the Lock screen. For older Galaxy devices, it's here: My Device > Personalization > Lock Screen
  3. Tap Screen lock type and enter your current passcode.
  4. Tap None. You'll need to confirm you want to do this by tapping Remove data, which will erase all biometric security data from your phone.
Customer Replay

okay got it

Please, notify me when you're done.

Customer Replay

okay I am done .

Did it help?

Customer Replay


I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thank you.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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