Updated: April 26, 2023
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by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

I have no keyboard on motorola phone and am unable to do anything that requires a typed message!

Short summary:

  1. Restart your phone by holding down the power and volume down buttons for 5 seconds.
  2. Wait for your phone to restart fully.
  3. If the keyboard still doesn't work:
  4. Open the Settings app.
  5. Look for the keyboard app in the list of available apps (it may be named Gboard).
  6. Tap on the keyboard app to open it.
  7. Force stop the keyboard.
  8. Tap on "Storage".
  9. Clear the data for the keyboard app.

Hello, thank you for using Howly.
Could you please tell me when and how did the problem occur on your Motorola?


Do you remember what preceded the problem?

Customer Replay

yesterday when I attempted to use the keypad and nothing was there
nothing out of normal occured

You mean that you click on the field, after clicking on which the keyboard should appear, but it does not appear, correct?

Customer Replay

i am using an ipad to communicate with you
i am unable to enter a phone number or respond when asked for something inother apps

Is it because the keyboard doesn't appear when you click on the field that should make the keyboard appear, or because the buttons on the keyboard don't work when you click on them?

Customer Replay

the keyboard does not appear..i can not even order an app because I am unable to type my message

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Thank you for clarifying!
Have you tried to reboot your phone?

Customer Replay

how do i do that

I mean to restart it. Most Android devices require you to hold down the power and volume down buttons for 5 seconds

Customer Replay

just did it...it did not give me the power off message!

What did it give you?

Customer Replay

a loop back to Powered by Android

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It means it restarted

Customer Replay

ok i will try for a keyboard
i can not get rid of the above screen

Wait some time, your phone needs to start again

Customer Replay

how long

It is different for every phone, do not worry, it will not be long

Customer Replay

herewe go l,...no key board tried to write i Facebook

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Top answer

I see
Let's try this:

  1. Open the Settings app.
  2. Tap Apps - > Expand all apps.
  3. Look for the keyboard in the list of available apps and open it.
  4. Force stop the keyboard
  5. Tap Storage.
  6. Clear data and restart your device.

Let me know if anything is unclear

Customer Replay

i do not have Expand all apps

Understood, try looking for the keyboard app then

Customer Replay

keyboard is not listed in apps

I see
It can be named Gboard, do you have something like that?

Customer Replay

found Gboard..got a keyboard on FB.
You are great!

You are welcome!
Is there anything else I can do for you today?

Customer Replay

thank you I think you solved the problem.
Have a super day!

Thank you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

thanks again❤️

You are most welcome :)

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