Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
If powering on for the first time, make sure you press the button on the left earbud and then the right earbud.
Make sure the earbuds are on the charging base correctly when charging
its not the first itme it worked yesterdya
Are you sure that you are charging it correctly?
i put in the charger and nothing is happening
The direction of the earbuds must match the diagram on the charging base.
got it thank you for your help
Is it charging now?
yes
Great.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
nope thank you
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
thanks
Any time. :)
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