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I have an Acer 1080 laptop and want to hook it up to my TV with an HDMI cable
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You too!
The instructions are a little bit long so let's do it step by step :)
Boot the computer and configure the new display by selecting “Control Panel” from the Start menu. Double-click the “Display” icon and click the “Settings” tab.
Yes, I can't find the control panel. However, I can get to settings,
Do you have Windows 10 or 11?
10
Noted
Click the bottom-left Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results.
I'm being a pain, but when I hit the start button, I have three options, Sleep, Shutdown, Restart but nowhere to search
Noted
Press Windows key + R then type: control then hit Enter.
Did it work for you?
Yes, I got to a page that is labeled "adjust you computers settings
Ok, good
In the Control Panel go to Appearance and Personalization -> Display
Make sure “Smaller – 100%” is selected.
Apperance and personalization is up, but I can't find dispaly
What options do you see?
Task bar Nav, ease of access, file explore options, fonts
Noted
Please try this --> Select Start > Settings > System > Display.
Got it
Great!
Make sure “Smaller – 100%” is selected.
Don't see Smaller - 100%
Just two big boxes with a 1 or 2
Now I'm not sure this thing has windows 10, it might be 7
Use the drop-down menu next to Display resolution.
I don't have Display resolution
May I ask you to send me a screenshot of what you see?
I can take a pic and text it
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
I'm chatting on a different laptop
Noted
Right-click on the desktop of your computer and select "Screen resolution". Click the drop-down menu labeled "Resolution" and use the slider to select the desired screen resolution
Don't have Resolution and when I click on Display settings it takes me back to the two big box screens
I'm not sure which bix box screens you mean.
Can you tell me what else you see?
the page is labled Display, two big boxes labled 1 and 2 with 1 having a blue background and then a slide bar at the bottom for brightness and color
Ok, got you
Please press the Windows logo key + R, type winver in the Open box, and then select OK.
This will display your Windows version to make sure which one you have
It is 10
On the laptop which you are trying to connect to the TV, right?
yes
Noted
Just for info, my other laptop works fine with the TV
Thank you for the details!
On Start > Settings > System > Display, do you see Scale and layout?
This start:
no, but there is an identify and detect box below the two big number boxes
I see
and I can drag the big boxes around
Noted
Do you see this screen?
I have display resolution
And do you see the same screen I sent you?
yes, sorry
Ok, great
Here choose 100%
got it
Ok, good
Check TV for any changes
If have the laptop hooked to the TV with an HDMI cable and it is still only showing the background of my home page
I understand this
Do you have any changes on the screen after changing to 100%?
No. do you think it could be a cable
No, it is unlikely
What about resolution settings
Please try different options and check if there is any changes on the TV screen
I just hit display orientation and it changed the home screen on the TV
How exactly did it change?
I can go to portrait on flip it in landscape
Please try different display resolutions in this section
Got it
You can return to the way it was by clicking display orientation again
Yes, it changes the screen - in fact I can now see the tool bar at the bottom and the time
Can you, for example, open a browser, or do you see icons on the desktop?
Could it be that bluetooth is turned off?
I don't have icons except in the tool bar, but the laptop screen has them diplayed in the main screen
No, since you connected it via HDMI, Bluetooth has nothing to do with this
Noted
Please press the keyboard Win key + P.
You should see this menu:
Wow, laptop went blank but now the display screen is on the TV
After pressing Win key + P?
Press Win + P again and without releasing the Win key, press the P key several times
Check the changes on both screens
If you see the menu I sent you above, the "Extend" option should be chosen
Yes, and now the icons have moved to the right side tool bar.
Ok, I see
Try what I wrote above, please 😊
OK, I had everything on the laptop on the TV, after pressing extend, TV is back to home screen
And no icons?
Icons on the bottom again, and the extend selection is on the TV, but not the laptop
Noted
Please choose Duplicate Mode
The laptop and TV are indentical
And no icons on both screens?
Just on the right side toolbar and now I can't see the homescreen so I don't know
What if I hit PC screen only?
It will be displayed only on laptop screen
But try to hit it
Was the taskbar moved from the bottom to the right side?
you are right, and dupicate brought back to the TV
I think it might be working-should I try to open something, like Spotify
or anything on Google/
Yes, sure!
If you need to return the taskbar to the bottom, follow these steps:
1. Click a blank portion of the taskbar.
2. Hold down the primary mouse button, and then drag the mouse pointer to the place on the screen where you want the taskbar. Done, and I'm playing music with the the TV matching the laptop. I think we got this!
That's good to hear!
Think you for your patience!!!
I'm happy I could help you🤗
Is there anything else I can do for you today?
I'm not the best at this stuff, if you were here, we'd have a drink, maybe a couple? I give you a great review!
Thank you!
We are glad that you have resolved your issue using Howly!
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