Updated: March 28, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I have a epson Xp430, it brings up printer and que but isnt printing

Hello, thank you for using Howly.
Could you tell me please, what troubleshooting have you done so far?

Customer Replay

I processed taxes thru turbor tax. Trying to print off my taxed, printer comes up for me to hit print and a box comes up with que
que, but then nothing prints

May I know if you receive any error notifications when you try to print it?

Customer Replay

No, it brings up the que box and I see it enters number of pages. then everything goes away and I just see the form I am trying to print.

Let's try to Power cycle your Epson printer.
Please follow these steps to power cycle your printer:

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet.
  3. Wait at least 1 minute.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the printer.
  6. Turn the printer on.

Please, follow the steps above and update me on the results.

Customer Replay

yes i have followed the instructions. do you want me to try and print.

banner 3

Yes, that is correct.

Customer Replay

It printed, thank you

Is there anything else I can do for you today?

Customer Replay

Thats it! Thank you.

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