Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?
*****
Nice to meet you, *****!
So I have a dark screen and cannot get it to come back on
Please describe your request with as many details as possible for me to get the whole picture of the situation.
I moved my arrow off the screen space and cannot get the screen to come back on
What device are you using?
Apple Mac laptop
Thank you for clarification
Mac pro
Got it
Do you see anything on the screen?
Nothing
Have you tried to restart your laptop?
I do not know how to do that
Do you see the power button?
Son of a gun—- it just restarted itself!!!!!
Thanks
Bye
Amazing )
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