Hello, thank you for using Howly.
Could you please specify the model of your Kindle?
how do i find the modle info?
Please do the following:
current version 10,5,1
Could you please select devices display the device name in the Settings?
when i go to device. it shows about not options
Do you see the name of the device in Device Info?
it just says My Kindle
Noted, thank you!
Could you please check for your Kindle model number? You can check it on the back of the device, where all of the information is. It’s usually towards the bottom.
modle no D01400
Thank you so much!
Could you please check your email, even spam or junk folders, for an Amazon email? The email must contain a 6-digit code you need to use in place of your regular password to complete the registration.
At 12:45 I was sent a password good for 10 minutes. I used it but the registration failed, :
Please try to register your device once again. You should receive a new password to your e-mail address.
They haven't sent me another password yet
It can be sent with a little delay.
You can also check spam or junk folders.
It now says ***** 4th kindle and the screen shows instant video, but is blank
Please try to restart the device by holding down the power button for 40 seconds continuously.
ok. nowit is starting back up
my books are on it now. Thank you for all your help,
You are always welcome!
Have a great one!
Have a blessed day.
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