Created: January 9, 2023

How to get my cursor to work on Acer laptop

Last Edit: January 9, 2023
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Jake Jeong
Jake Jeong Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jake Jeong
Jake Jeong Tech Expert & Writer
Nice to meet you, *****!
What troubleshooting have you done so far?
Customer Reply
None
Jake Jeong
Jake Jeong Tech Expert & Writer
Method 1: Enable with Your Keyboard
On most Acer laptops, you can press and hold the Fn key on your keyboard and then press either the F6 or F7 key. If you can't find the F6 or F7 key, it should show a small illustration of a hand touching a touchpad.
Try using your touchpad after using this key combination.
Please let me know when you're done with that.
Customer Reply
It didn't work
Jake Jeong
Jake Jeong Tech Expert & Writer
Is your cursor frozen or disappeared?
Customer Reply
Disappeared
Jake Jeong
Jake Jeong Tech Expert & Writer
Got it, thank you!
Are you using a mouse or touchpad?
Customer Reply
Touchpad
Jake Jeong
Jake Jeong Tech Expert & Writer
Okay, thank you
Could you please tell me when and how did the problem occur?
Customer Reply
It occurred when I was wiping down keyboard
Jake Jeong
Jake Jeong Tech Expert & Writer
Okay, got you
You have tried a combination of the Fn key and F6 or F7, right?
Customer Reply
Yes
Jake Jeong
Jake Jeong Tech Expert & Writer
Thank you for the provided details.
Try instead of Fn key - Win key, okay?
Customer Reply
Can't locate win key
Jake Jeong
Jake Jeong Tech Expert & Writer
It's a Windows logo key
Customer Reply
Is that the.windows key
Jake Jeong
Jake Jeong Tech Expert & Writer
Yes
Customer Reply
Didn't work
Jake Jeong
Jake Jeong Tech Expert & Writer
Thank you for the provided details.
Try explicitly the Windows Key + F7 combo, please
Please let me know when you're done with that.
Customer Reply
That worked
Jake Jeong
Jake Jeong Tech Expert & Writer
Great!
Customer Reply
Thank you
Jake Jeong
Jake Jeong Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No that was it have great day
Jake Jeong
Jake Jeong Tech Expert & Writer
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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