Updated: March 22, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

How to get my cursor to work on Acer laptop

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay


Method 1: Enable with Your Keyboard
On most Acer laptops, you can press and hold the Fn key on your keyboard and then press either the F6 or F7 key. If you can't find the F6 or F7 key, it should show a small illustration of a hand touching a touchpad.
Try using your touchpad after using this key combination.
Please let me know when you're done with that.


Customer Replay

It didn't work

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Is your cursor frozen or disappeared?

Customer Replay


Got it, thank you!
Are you using a mouse or touchpad?

Customer Replay


Okay, thank you
Could you please tell me when and how did the problem occur?

Customer Replay

It occurred when I was wiping down keyboard

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Okay, got you
You have tried a combination of the Fn key and F6 or F7, right?

Customer Replay


Thank you for the provided details.
Try instead of Fn key - Win key, okay?

Customer Replay

Can't locate win key

It's a Windows logo key

Customer Replay

Is that the.windows key

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Customer Replay

Didn't work

Thank you for the provided details.
Try explicitly the Windows Key + F7 combo, please
Please let me know when you're done with that.

Customer Replay

That worked

Customer Replay

Thank you

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No that was it have great day

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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