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How to get my cursor to work on Acer laptop
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
None
Method 1: Enable with Your Keyboard
On most Acer laptops, you can press and hold the Fn key on your keyboard and then press either the F6 or F7 key. If you can't find the F6 or F7 key, it should show a small illustration of a hand touching a touchpad.
Try using your touchpad after using this key combination.
Please let me know when you're done with that.
It didn't work
Is your cursor frozen or disappeared?
Disappeared
Got it, thank you!
Are you using a mouse or touchpad?
Touchpad
Okay, thank you
Could you please tell me when and how did the problem occur?
It occurred when I was wiping down keyboard
Okay, got you
You have tried a combination of the Fn key and F6 or F7, right?
Yes
Thank you for the provided details.
Try instead of Fn key - Win key, okay?
Can't locate win key
It's a Windows logo key
Is that the.windows key
Yes
Didn't work
Thank you for the provided details.
Try explicitly the Windows Key + F7 combo, please
Please let me know when you're done with that.
That worked
Great!
Thank you
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No that was it have great day
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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