Updated: May 20, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

How do I download the app on my computer?

I just got the printer and I am clueless about WI-FI.

Short summary:

  1. Download the Epson Connect Printer Setup Utility from this link: https://ftp.epson.com/drivers/ECPSU_1.41.exe.
  2. Open the downloaded file and agree to the End-User License Agreement by clicking "Agree" or "Accept." Then, click "Next."
  3. Follow the on-screen prompts to complete the installation. Click "Install" and wait for the process to finish. Finally, click "Finish" to complete the installation.
  4. After the installation, select your product in the Epson Connect Printer Setup window, and then click "Next."
  5. In the Printer Registration window, choose "Printer Registration" and click "Next."
  6. When you see the "Register a printer to Epson Connect" message, click "OK."
  7. Depending on your situation, do one of the following:If you're creating a new account, fill out the "Create an Epson Connect Account" form and click "Finish."
    If you're registering a new product with an existing account, select "I already have an account" and fill out the "Add a new printer" form. Then, click "Add."
  8. Finally, click "Close" to complete the registration process.
  9. You should now be able to use your Epson printer.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them for you!

  1. Go to the Start button, and then from the apps list select Microsoft Store.
  2. Visit the Apps or Games tab in Microsoft Store.
  3. To see more of any category, select Show all at the end of the row.
  4. Select the app or game you'd like to download, and then select Get.

As a rule, computers do not have wifi modules, do you have a personal computer or laptop?

Customer Replay

Sorry if I am a little dense. Do you mean the start button the printer?

This button on your computer


Which app do you need to install?

Customer Replay

Android Microsoft app

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What do you mean by that?
Do you need to download microsoft 365 on your android smartphone?

Customer Replay

To be truthful, I have no clue as to what I am doing! My old printer was connected the old fasioned way so this is all new to me.
Yes I do.

I understand your emotions about the situation! Anyway, for me to help with the issue, I’m in need of the details of the case

Customer Replay

I have my smartphone right here.

Do you want to print something from your phone?

Customer Replay

No. I want to print from my computer.

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Do you have a laptop or desktop?

Customer Replay

I have a laptop.

Write me what you want to print and your printer model

Customer Replay

ET 2400 is the Epson model I think. I want to be able to print from my computer and the copier


Top answer

Thank you!

  1. Download and install the Epson Connect Printer Setup Utility. https://ftp.epson.com/drivers/ECPSU_1.41.exe
  2. Agree to the End-User License Agreement, then click Next.
  3. Click Install, then Finish.
Customer Replay

I am writing everything down

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Top answer

Next step:

  1. Select your product, then click Next.
  2. Epson Connect Printer Setup Select a Printer window
  3. Select Printer Registration, then click Next.
  4. Epson Connect Printer Setup Register or Remove the Printer from Epson
  5. When you see the Register a printer to Epson Connect message, click OK.

Do one of the following:

  • If you're creating a new account, fill out the Create an Epson Connect Account form, then click Finish.
  • If you're registering a new product with an existing account, select I already have an account, fill out the
    Add a new printer form, then click Add.
  • Click Close.

You will then be able to use your printer.

Customer Replay

Hold on for a moment. I have not done WI-FI on a computer before.

Got it.
If you have any difficulties, please let me know. I'll do my best to help with that.

Customer Replay

I am stuck at the download which is the first thing I need to do. After that I am a High School teacher once I get the download done, I think I'll be able to follow instructions from there. Does the printer need to be on while I do this?

Yes, turn on the printer.
After downloading, there will be an explanation

Customer Replay

That is something I am GOOD at! After that. I'm not too sure!

Don't worry, I'll help you with everything.

Customer Replay

Thanks for your patience.

Thank you too!

Customer Replay

Once I type in the website that you originally gave me, where do I go from there?
I wrote that down.
Is it https://ftp.epson.com/drivers/ECPSU_1.41.exe
I am still at the download!
Should I open another window to do this?

Got it.
Yes, you can open and back to me.

Customer Replay

I did that! Was the site that I wrote down correct?

You can open it at the link
The file will start downloading automatically. Then you can open the file and install it following the instructions.

Customer Replay

I will try that in the next tab. Hold a second while I try it.

Customer Replay

I think I finally brought it up it tells me to downloads. Hang on another moment!

Customer Replay

I got to the website ! Hang on one more minute please and let me see what's going on.

Take your time.

Customer Replay


Good for you!

Customer Replay

I Learned a lot today!

We are available 24/7, you can refer your questions anytime.

Customer Replay


Thank you for chatting with us today!
Have a nice one!

Customer Replay

You TOO!

Thank you for the good-rated chat! I really appreciate it!

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B Blue
Invalid Date
Is the Epson ET 2400 compatible with both Windows and Mac computers?
1 reply
  1. Luxe Noir
    Invalid Date
    B Blue, Yes, it is is compatible with both Windows and Mac.
Pink Panther
Invalid Date
Can you tell me more about the printing speed and quality of the Epson ET 2400? I'm considering purchasing one.

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