Hello, thank you for using Howly.
Did you try to fix the problem with your HP Envy 6020 printer already?
No as I have no idea how to
Okay, got it!
Please, tell me what device did you use to print from.
my HP laptop
Thank you!
Please, try to follow these instructions:
I did all that and it has printed both sides the same way. Thankyou
Is there anything else I can do for you today?
no thank you, I am glad the problem is fixed. Have a good day
I am so pleased to see your issue got resolved!
What about starting a discussion? Be the first to share your thoughts!