Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Installing In Firefox: Open the about: debugging page, click the This Firefox option, click the Load Temporary Add-on button, then select any file in your extension's directory. The extension now installs, and remains installed until you restart Firefox.
Installing In Firefox: Open the about: debugging page, click the This Firefox option, click the Load Temporary Add-on button, then select any file in your extension's directory. The extension now installs, and remains installed until you restart Firefox.
Customer Reply
Both my Wife and I are setting up new computers and we are stuggling a bit. please bear with us.
Absolutely!
Let me know if you need any more assistance.
Let me know if you need any more assistance.
Customer Reply
I have searched with Google for Dashlane extension for Firefox but all the results have not received a download button!
Understood
Customer Reply
We are both in our 80's so are very very slow
Go to the Dashlane extension in Firefox.
Dashlane extension page ---> https://www.dashlane.com/extension/standalone
Select Get Dashlane for Firefox, and then Continue to installation. Then select Add.
Choose whether you want to Allow this extension to run in Private Windows, and then select Okay.
Dashlane extension page ---> https://www.dashlane.com/extension/standalone
Select Get Dashlane for Firefox, and then Continue to installation. Then select Add.
Choose whether you want to Allow this extension to run in Private Windows, and then select Okay.
Customer Reply
yes, we've done that and installed it ! Now, how do I share this with my Wife's PC?
She will need to visit the same link as you have and download it as well.
Customer Reply
Yes that is done OK.
That's great!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
Yes How do I share Dashlane With my Wife's PC?
Do you mean how can she get the extension as well on her PC?
Customer Reply
No. I understand that my subscription covers 5 PCs so how do I do This?
You will need to log into your Dashlane account on her PC
After she has downloaded the extension as well by following the previous instructions.
After she has downloaded the extension as well by following the previous instructions.
Customer Reply
Yes, done this.
Okay
And have you logged into your account on her PC?
And have you logged into your account on her PC?
Customer Reply
Yes but it only gives 4 options including settings an log-out Please give me individual key presses.
We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with DashLane, we provide assistance regarding matters on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're going to do everything we can to help.
Customer Reply
Thanks VERY Much.
You are most welcome!
On your Wife's PC please follow these steps:
In the Email field, enter your Dashlane ID and select Next.
Enter the verification code we sent you by email. If you set up 2-factor authentication She has logged into Dashlane using my log-in details including my email address an my Master Password. can she now change to her own email address and does she have to always use my Master Password? She now has all my log-in details so can she use this exactly as I do?
On your Wife's PC please follow these steps:
In the Email field, enter your Dashlane ID and select Next.
Enter the verification code we sent you by email. If you set up 2-factor authentication She has logged into Dashlane using my log-in details including my email address an my Master Password. can she now change to her own email address and does she have to always use my Master Password? She now has all my log-in details so can she use this exactly as I do?
Customer Reply
I do not have either Authenticator app. or Authy.
OK, I have a cup of tea here!
OK, I have a cup of tea here!
That's a great drink!
Okay, from what I have found. If you have purchased a plan which allows you to have multiple devices added to your account those devices need to be logged into your account.
So your Wife cannot change it to her email.
Okay, from what I have found. If you have purchased a plan which allows you to have multiple devices added to your account those devices need to be logged into your account.
So your Wife cannot change it to her email.
Customer Reply
Can't think of anything else. |Thanks for your help. Signing out.
do you still have the issue?
Customer Reply
At the moment she has logged into my account using my email address and my master password but being an independant other, wants to know if she can use her own data but still use Dashlane using one of my 'spare' accounts due to my subscription. If so we may have to do things in a different order to achieve this.
let me clarify!
on what device do you use Dashlane?
on what device do you use Dashlane?
Customer Reply
I have a DELL Inspiron PC with Both Google chrome and Firefox installed, both with their respective Dashlane EXTENSIONS installed.
thank you for the info!
what subscription do you have for Dashlane?
what subscription do you have for Dashlane?
Customer Reply
I have a Premium Subscription Which I understand allows me and my family to use 5 different PCs.
Your wife shall use your credentials for accessing Dashlane, as a subscription linked to your email address.
But you can use it on different devices
Do you have any additional questions I can help you with?
But you can use it on different devices
Do you have any additional questions I can help you with?
Customer Reply
That is what we have done so far but my wife asked the earlier question so I If we have acted have passed them on to you for answers! If we have acted correctly, then all is well. Thanks for your assistance today.
You are welcome,*****!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
I am prepared to sign off if you have given me the answers I asked for.
Ok, *****, did I answer all your questions?
Customer Reply
Yes. Good Night and thanks again
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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