Created: January 14, 2023

Help with a HP Deskjet 3750 printer?

Computer will not recognize printer, trying to reset the new WiFi.
Last Edit: January 14, 2023
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Gary Spenser
Gary Spenser Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Gary Spenser
Gary Spenser Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Trying to change WiFi on my printer. Disconnected my printer from the computer and tried to set it up again, but the computer will not recognize the printer.
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it
Thanks
Are you connecting to the printer via Wi-Fi?
Customer Reply
yes
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it
Are your computer and printer connected to the same network?
Customer Reply
trying to change printer network
Gary Spenser
Gary Spenser Tech Expert & Writer
Understood
Customer Reply
the problem I'm having is getting my computer to recognize the printer. I've tried everything I know too do>
Gary Spenser
Gary Spenser Tech Expert & Writer
We need to connect your printer and computer to same network
Customer Reply
No longer have that network
Gary Spenser
Gary Spenser Tech Expert & Writer
But you have a new one?
Customer Reply
No, this one is about 2 y ears old. I done this before , but its not working this time
Gary Spenser
Gary Spenser Tech Expert & Writer
Okay
Customer Reply
I just switched from Verizon to this new network
Gary Spenser
Gary Spenser Tech Expert & Writer
Do you mean a new Wi-Fi network?
Customer Reply
yes
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it
We need to connect printer to it
Customer Reply
yes
Gary Spenser
Gary Spenser Tech Expert & Writer
Understood
Customer Reply
but right now I do not have a printer connected to my computer
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it
We need to instal HP smart app

Do you have it?
Customer Reply
yes, but it will not recognize the printer either
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it
Do you have a touch screen on your printer?
Customer Reply
no
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it
Thanks
Tell me, please on which step are you at the moment?
Customer Reply
trying to recognize printer
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it
Customer Reply
don't seem to be working.Explain softwarew instillationon desktop
more detailed
the blue has been and continuing to blink. I'm getting no indication of any thing changing on th eprinter
there are on icons on the computer for this computer
Gary Spenser
Gary Spenser Tech Expert & Writer
1. Press and hold down the Power button.
2. While holding down the power button, press the Start Black Copy button two times, and then press the Cancel button three times.
3. Release the power button. The Wireless light next to the Wireless button should be flashing. Repeat these steps if the Wireless indicator does not blink.
Customer Reply
got it! its working and connected, THANKS!!!!
Gary Spenser
Gary Spenser Tech Expert & Writer
You are welcome, *****
Is there anything else I can do for you today?
Customer Reply
no, that was it, Thanks again
Gary Spenser
Gary Spenser Tech Expert & Writer
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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