Updated: March 18, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

Got a flash notice that there was a trojen infecting my mac

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

I received a flash notice that a trojan is infecting my mac.
thank you

What program notified you?

Customer Replay

I was searching to a receipe on Chrome.

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Okay and what happened after.

Customer Replay

I forced quit all applications, used Clean My Mac, removed all browsing history and restarted the computer.

Good, what do you see now on it?

Customer Replay

There was an bubble stating to call mac Support with a number. Right now the flash nitification hasn'treturned.

It looks like a scam. I hope you didn't call.

Customer Replay

I didn't call...that was what I was thinking, too.

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Good job, *****.

Customer Replay

If the flash notice comes back, What should I do?

It shouldn't appear again as it was exactly what you should do.


Customer Replay

Check this image. Was it like this?

Customer Replay

If it will appear again, come back to our chat and we will go with step by step cleaning of your Mac.
Did you try to use Chrome again?

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Only to contact you.

Customer Replay

And there are no pop-ups right now, correct?


Customer Replay

Good. Save this page to bookmarks, please. We are working 24/7 and able to continue this chat. If it will appear again do exactly the same thing you did first time.
Force quit all applications, use Clean My Mac, remove all browsing history and restart the computer
Then go back to us.

Customer Replay

Do you have any additional questions I can help you with?

Thank you for you assistance.

Customer Replay

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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