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Fitbit sense watch need to reset back to factory set up
Hello, thank you for using Howly.
What version of Fitbit sense do you have?
sense
But there is a few generations. Sense 1, 2, 3, 4. You are not sure, which generation you have, correct?
ONE
Just to make sure, that we are on the same page - do you want to factory reset your device?
YES
Got it.
1. Open the settings
2. Scroll down, and tap on About sense
3. Tap Factory reset
I NOT SURE AS THE DOWNLOADING HAS NOT STOP ALLDAY SINCE I SHUT DOWN FACTORY SETTING
Let's try to reboot your device. Press and hold the button on the side for 20-25 seconds, till your device will start rebooting.
THANKS I GOT A CODE NUMBERS AND I SURE I CAN RESET
You are welcome!
Let me know if anything is unclear or if you need help.
NO I AM SURE L CAN RESET AS BEFORE
Is there anything else I can do for you today?
NO . MANY THANKS
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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