Updated: June 02, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

Do I have an online access on my phone and how do I get to it

Short summary:

  1. Check Wi-Fi and Mobile Data: Swipe down from the top of the screen and ensure that the "Wi-Fi" and "Mobile data" icons are blue, indicating they are enabled.
  2. Confirm Internet Access: Look for any messages or indicators below the icons. If you see your Wi-Fi network name under the Wi-Fi icon, it means you have internet access.
  3. Address Connectivity Issues: If you're experiencing connectivity problems, try the following steps:
    For Wi-Fi: Go to Settings > Wi-Fi, make sure it's enabled, and reconnect to your Wi-Fi network.
    For Mobile data: Go to Settings > Connections > Mobile networks (or Network & internet > Mobile data), ensure it's enabled, and try toggling it off and on.

Hello, thank you for using Howly.
Could you please clarify if you are referring to the Wi-Fi/Mobile data settings?

Customer Replay

I don't know

Got it, could you please tell me the model of your phone?

Customer Replay

It's a celerion 5


Top answer

Thank you!
To check if you have internet access on your phone, please follow these steps:

  1. Swipe down from the top of the screen to open the notification shade.
  2. Locate the "Wi-Fi" icon and "Mobile data" or "Data usage" icons.

Please tell me what color are these icons.

Customer Replay


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Both of them are blue, right?

Customer Replay


Could you please clarify if there are any messages under these icons?

Customer Replay

Merlin under wifi

That's great!
That means that your phone is connected to the Wi-Fi and it has internet access

Customer Replay


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Do you have any additional questions I can help you with?

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