Updated: May 10, 2023
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by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

Can’t pair FitBit inspire 3 to Apple iphone

Short summary:

  1. Make sure you have downloaded the Fitbit app on your iPhone from the App Store.
  2. Reboot your Fitbit Inspire 3 by holding the button for 8-10 seconds until it powers off.
  3. On your iPhone, go to Settings, then Bluetooth, and turn Bluetooth off.
  4. Turn on your Fitbit Inspire 3.
  5. Turn Bluetooth back on your iPhone.
  6. Open the Fitbit app on your iPhone and try to sync your device.
  7. If the Fitbit app prompts you to download it again, it's okay, proceed to the next step.
  8. In the Fitbit app, tap on your account picture in the top left corner.
  9. Tap "Set up Device" and follow the on-screen instructions.
  10. If the app gets stuck on "Connecting to Tracker," try force quitting the app and reopening it.
  11. If the issue persists, delete the Fitbit app from your iPhone and reinstall it from the App Store.
  12. Open the Fitbit app, log in to your account, and go through the device setup process again.
  13. Make sure to follow all the on-screen instructions and allow necessary permissions when prompted.
  14. Once the setup is complete, your Fitbit Inspire 3 should be paired with your iPhone.
  15. Ensure that the Fitbit app is not stuck and you can access all the features and tracking options.
  16. If everything is working properly, you have successfully paired your Fitbit Inspire 3 to your iPhone.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What difficulties do you have? Do you get any error messages?

Customer Replay

no FitBit reads download app. I’ve downloaded but won’t connect to Bluetooth.

image

Got it
What troubleshooting have you done so far?

Customer Replay

Bluetooth doesn’t pair FitBit

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I see
Have you tried anything to resolve the issue?

Customer Replay

I’ve rebooted, fully charged, FitBit keeps asking me to download app and I’ve downloaded 3 times. If you can’t help cancel order

In order to help you, I need to understand the whole situation and know what you've already done not to repeat the same
Have you already created a Fitbit account?

Customer Replay

Problem: I can’t not program FitBit inspire 3 to work.I downloaded app but when using Bluetooth it doesn’t register to pair. Yes I have an account

Customer Replay

FitBit keeps asking me to download app

banner 6

Have you rebooted the FitBit by holding the button for 8-10 seconds?

Customer Replay

yes

Got it
Are any other Fitbit devices added to the account?

Customer Replay

no

Top answer

Noted
Please try this:

  1. Force quit the Fitbit app on your phone.
  2. On your phone, go to Settings, then Bluetooth, and turn Bluetooth off
  3. Turn off the Fitbit Inspire 3
  4. Turn Bluetooth on
  5. Open the Fitbit app and try to sync your device.

Also, try to open the app, tap on your account picture in the top left and tap "Set up Device"
At this time, Fitbit Inspire 3 can keep on asking to download the app but it is OK.

Customer Replay

FitBit won’t shut down
ok it’s finally off

banner 9

Good

  • Turn on Bluetooth
  • And go to the app
  • And turn on the Fitbit
Customer Replay

fitbit still asking to download app

It is OK
Is the app opened now?

Customer Replay

yes

Good
Do you see the profile button in the top left?

Customer Replay

app stuck in tracking
can't change

Could you please take a photo of your phone screen?

Customer Replay

i should try deleting app and start over

Yes, try to reinstall the app

Customer Replay

Ok give me a minute to delete and download again. Even though I’ve done this twice

You've already tried to reinstall the app?

Customer Replay

yes twice

Ok, in this case there is no need

Customer Replay

downloading again

Ok.
Was it stuck on "Connecting to Tracker"?

Customer Replay

ok
done downloading

Customer Replay

I see my account

Do you see "Set up a device"?

Customer Replay

yes

Ok. Do I understand correctly that it is stuck after trying to set it up, yes?

Customer Replay

im ok now I figured out to problem
its working now

Is it paired?

Customer Replay

its nowyes

That's good to hear!

Customer Replay

i’m following instructions

Keep me updated

Customer Replay

to finish

Customer Replay

I’m ok now. Thank you for your help

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Comments

4 comments
Phoenix Stone
May 16, 2023
Are there any alternative methods to pair my Fitbit with my iPhone if the provided steps don't work?
1 reply
  1. CryptoCrusoe003
    May 16, 2023
    Phoenix Stone, If the provided steps don't work, you can try resetting your Fitbit device or contacting Fitbit customer support for further assistance. They might be able to provide additional troubleshooting steps tailored to your specific situation.
Skyl3r
May 13, 2023
I'm disappointed that the troubleshooting steps didn't address my specific issue. Now I have to seek alternative solutions.
!TealTortoise!
May 10, 2023
I have followed similar steps before, but it didn't fix the problem. I'm skeptical but willing to try again

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